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Renting cars in Latin America for over 10 years

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CAR RENTAL IN MEXICO

Find the best car rental rates at Miles Car Rental. Reserve now and travel hassle-free

Mexico Car Rental FAQs

At Miles Car Rental we answer the most common questions about car rental in Mexico, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!

01. What are the rental requirements when picking up the rental?

  • Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
  • Drivers license: You must provide a valid driver’s license.
  • Credit cards: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
  • Minimum age: The main driver must be at least 25 years old. 
  • Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.

02. Can I place the deposit guarantee on my debit card, prepaid card or cash?

No, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.

03. What is the deposit amount required by the rental Company?

The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name.The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.

The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.

04. May I use a friend’s or relative’s credit card for the deposit guarantee?

The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.

05. How can I cancel or modify my reservation?

You may cancel your reservation using the following link: Cancel my Reservation

To modify your reservation for free, please contact our Customer Service Department.

06. What is the cancellation policy?

A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:

Sixt:

  • • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
  • • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
  • • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.

Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.

Hertz, Dollar and Thrifty: This rate is non-refundable. If the reservation is unused, canceled, or if the reservation holder does not meet the rental requirements at the counter, a refund will not be granted.

You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.

07. Are all taxes and fees included in my reservation?

Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.

08. Which rental companies are located inside and outside of the airport?

We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.

09. Do all rental companies offer a shuttle service?

Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.

10. Can I rent a car if I am under 25 years of age?

Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV for an additional cost.

Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.

11. What inclusions can I get on my reservation?

Our rates only include unlimited mileage.

12. Can I modify my reservation once the rental is in use?

Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.

Rent a Car in Mexico

When individuals are planning on traveling to Mexico in the near future, they will likely want to research their transportation options before they go. In nearly all instances, they will want to rent a vehicle so that they can easily move about the country. By choosing Miles Car Rental Mexico, they'll be able to procure a reliably elegant vehicle that will get them where they need to go. Renters will be eminently happy with the rental prices and will be able to save money going forward. Miles is dedicated to providing friendly, courteous service and will ensure that customers are given an automobile that will run smoothly and efficiently in the days ahead.

Versatility

Miles Car Rental Mexico ensures that individuals have the option to choose a make and model that suits their needs. If they will be doing a considerable amount of driving, then they will likely want a car with excellent gas mileage. Bigger families, on the other hand, may wish to rent a sedan or even a van. Larger vehicles will give the children enough room to spread out. If people are in Mexico on business, they may wish to rent a luxury car that can be shown off to coworkers, colleagues and clients. Many of the most reputable luxury cars are equipped with large engines that will perform admirably under all kinds of weather conditions.

Work and Business

While some people choose to procure rental cars for pleasure and leisure, others may be heading to Mexico for business. With a rental car, individuals can zip around the country without worry. If they have been charged with driving clients to and from important meetings, then a luxury car can turn heads and win over hearts and minds. Individuals who show up in impeccably maintained vehicles will be immediately held in high regard.

Exploring Mexico

Mexico is a wonderfully fascinating nation that is steeped in history and culture. To explore the nation adequately, visitors will undoubtedly want to choose Miles Car Rental Mexico. The company ensures that each and every vehicle that is rented out is kept in immaculate shape. Beach lovers will be able to drive to Cancun, Acapulco, Cabo San Lucas and Playa del Carmen. Mexico City, which was originally the ancient capital of the Aztecs, is also not to be missed. To see most of Mexico City, tourists will need reliable transportation. When it comes to car rental in Mexico, Miles Car Rental is the best possible option.

Whether people are looking for economy cars or luxury sports vehicles, Miles Car Rental can set them up with the best possible deal. Once customers have found an agreeable car, they can complete the paperwork and begin enjoying the driving experience. With a mechanically proficient automobile, individuals will be able to explore Mexico without any unnecessary stress or worry. When travelers are next looking into car rental in Mexico, they will know exactly where to turn for world-class service.

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