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Frequently Asked Questions
What are the car rental requirements in check rates?
- Deposit guarantee: When renting a car in check rates, a deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
- Drivers License: You must provide a valid driver’s license.
- Credit Card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
- Minimum Age: The main driver must be at least 25 years old.
- Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
What is the deposit amount required by the car rental Company in check rates?
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on a car rental check rates?
Are all taxes and fees included in my car rental check rates reservation?
Can I check rates if I am under 25 years of age?
Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV. This option is not included in our rate and it has an additional cost which must be paid directly at the counter.Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.
What is the cancellation policy on my car rental check rates?
At Miles Car Rental you may cancel your booking free of charge 48 hours before the pick-up time registered on your reservation.
In case you cancel your booking without a minimum anticipation of 48 hours before the pick-up registered on the reservation, a penalty of 18% will apply. This penalty will also apply in case the reservation is not used (No Show).
Some rental companies manage different cancellation policies such as:
- • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value.
- • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick-up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Please be aware that if you cancel your booking outside of the time frame and brands previously mentioned, either the free cancellation or 18% penalty may apply depending on the time provided to process your request.
You will be able to verify the corresponding cancellation policy on our website before finalizing your booking.
Cancun is one of the most beautiful areas in Mexico. So what better way to explore it than by car? Renting a car in Cancun ensures your safety and that you have the freedom to visit all the areas that Cancun has to offer. Miles Car Rental Mexico can take you there by providing economical, safe and clean cars for your next Cancun trip. For car rental Cancun, choose Miles.
With a large fleet of vehicles ranging from compacts, economy, luxury, SUV's and vans, Miles Car Rental Mexico can help you explore beautiful Cancun and the surrounding areas by providing you with the vehicle of your choice. The city of Cancun is much more than some lovely beaches – there are destinations all throughout the city that are highly attractive to tourists. Rated Mexico’s top destination, Cancun is the jewel of the Yucatan Peninsula. There is no better way to see all the sights and sounds than by a leisurely drive through the area’s countryside or a trip to the Mayan pyramids and archaeological sites reachable by vehicle. Or take a day trip by car down to Playa Del Carmen and any of the other cities laying along the Riviera Maya. Car rental in Cancun is the top way to make sure you see all there is to do in this amazing city.
Miles Car Rental Mexico offers convenient and easy arrangements for transportation around Cancun. With Miles you’ll get the best guaranteed price on rentals, hands down, and a super-fast checkout by one of our knowledgeable and friendly employees so that you can start your vacation in style. Another benefit is that Miles Car Rental doesn’t charge extra for 21-24 year old's like most car rental companies do. Pay for your reservation with up to three credit cards, and be sure to check our website as well for ongoing specials and discounts that we offer to all of our loyal customers!
You can even call us by Skype or chat – we’re that convenient. You can rent with full confidence from Miles Car Rental. Renting a car through us is safe and reliable - no more questionable cab rides at airports. Miles will be there to make your trip easy and enjoyable. This is the best car rental Cancun has to offer, so don't hesitate to call us the next time you vacation in Cancun.