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Preguntas Frecuentes
01
What are the car rental requirements in car rental mexico?
- Deposit guarantee: When renting a car in mexico, a deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
- Drivers License: You must provide a valid driver’s license.
- Credit Card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
- Minimum Age: The main driver must be at least 25 years old.
- Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
02
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on my car rental mexico?
Unfortunately no. When renting a car in mexico, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
03
What is the deposit amount required by the car rental Company in car rental mexico?
The deposit amount on a car rental mexico may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
04
May I use a friend’s or relative’s credit card to pay for the deposit guarantee on my car rental mexico?
When renting a car in mexico, the credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
05
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on a car rental mexico?
Unfortunately No. On a car rental mexico, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
06
Can I use my personal insurance coverage on a car rental mexico?
A car rental in car rental mexico must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
07
Are all taxes and fees included in my car rental mexico reservation?
When renting a car in mexico through Miles Car Rental, your reservation will include all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
08
Do all car rental companies in car rental mexico offer a shuttle service?
Not all rental companies offer a shuttle service when renting a car in mexico. Please contact our Customer Service Department to verify if this service is available at your location.
09
Can I car rental mexico if I am under 25 years of age?
Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV. This option is not included in our rate and it has an additional cost which must be paid directly at the counter.
Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.
10
How can I cancel or modify my car rental mexico reservation?
You may cancel your car rental mexico reservation using the following link: Cancel my Reservation.
To modify your reservation for free, please contact our Customer Service Department.
To modify your reservation for free, please contact our Customer Service Department.
11
What is the cancellation policy on my car rental mexico?
At Miles Car Rental you may cancel your booking free of charge 48 hours before the pick-up time registered on your reservation.
In case you cancel your booking without a minimum anticipation of 48 hours before the pick-up registered on the reservation, a penalty of 18% will apply. This penalty will also apply in case the reservation is not used (No Show).
Some rental companies manage different cancellation policies such as:
Sixt:
- • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value.
- • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick-up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Please be aware that if you cancel your booking outside of the time frame and brands previously mentioned, either the free cancellation or 18% penalty may apply depending on the time provided to process your request.
You will be able to verify the corresponding cancellation policy on our website before finalizing your booking.
Rent a Car in Mexico
When individuals are planning on traveling to Mexico in the near future, they will likely want to research their transportation options before they go. In nearly all instances, they will want to rent a vehicle so that they can easily move about the country. By choosing Miles Car Rental Mexico, they'll be able to procure a reliably elegant vehicle that will get them where they need to go. Renters will be eminently happy with the rental prices and will be able to save money going forward. Miles is dedicated to providing friendly, courteous service and will ensure that customers are given an automobile that will run smoothly and efficiently in the days ahead.
Versatility
Miles Car Rental Mexico ensures that individuals have the option to choose a make and model that suits their needs. If they will be doing a considerable amount of driving, then they will likely want a car with excellent gas mileage. Bigger families, on the other hand, may wish to rent a sedan or even a van. Larger vehicles will give the children enough room to spread out. If people are in Mexico on business, they may wish to rent a luxury car that can be shown off to coworkers, colleagues and clients. Many of the most reputable luxury cars are equipped with large engines that will perform admirably under all kinds of weather conditions.
Work and Business
While some people choose to procure rental cars for pleasure and leisure, others may be heading to Mexico for business. With a rental car, individuals can zip around the country without worry. If they have been charged with driving clients to and from important meetings, then a luxury car can turn heads and win over hearts and minds. Individuals who show up in impeccably maintained vehicles will be immediately held in high regard.
Exploring Mexico
Mexico is a wonderfully fascinating nation that is steeped in history and culture. To explore the nation adequately, visitors will undoubtedly want to choose Miles Car Rental Mexico. The company ensures that each and every vehicle that is rented out is kept in immaculate shape. Beach lovers will be able to drive to Cancun, Acapulco, Cabo San Lucas and Playa del Carmen. Mexico City, which was originally the ancient capital of the Aztecs, is also not to be missed. To see most of Mexico City, tourists will need reliable transportation. When it comes to car rental in Mexico, Miles Car Rental is the best possible option.
Whether people are looking for economy cars or luxury sports vehicles, Miles Car Rental can set them up with the best possible deal. Once customers have found an agreeable car, they can complete the paperwork and begin enjoying the driving experience. With a mechanically proficient automobile, individuals will be able to explore Mexico without any unnecessary stress or worry. When travelers are next looking into car rental in Mexico, they will know exactly where to turn for world-class service.